We bought a car here about a year ago and it was a pretty nice experience. The sales people were kind of PUSHY at first and it seems as if they are always waiting for someone to come in, but otherwise things went well. They helped us pick out a nice car and worked with us on payments, down payment, and carrying a balance from another car (which wasn't that much in the end). All in all it was an enjoyable experience and we would return. But, don't get the extra warranty.