After seeing 3 different doctors in this office, I've decided to seek another practice in the Rockwall area. There is little to no follow through and after numerous visits for the same problem, they still didn't perform any blood work. After seeing Dr. Bang, voicing my concerns of the other doctors, and explaining my frustration with having no blood work done, he ordered for blood work to be done. They called me back a few days after and let me know the results were in and that I need to set up an appt. I let them know my schedule and they assured me I would be able to be seen, even if I was a little late. I was approx. 20 minutes late and they had cancelled my appt without even a phone call. By the time I got there, Dr. Bang was already gone. With everythint I've dealt with already with this office, this completely pissed me off. No service whatsoever! This wasn't the worst part of it though. The receptionist on that day, Tammy, offered NO assistance except to reschedule me. She didn't even get up out of her seat to consult with anyone. She is the face of the office, the first interaction patients have with the office. If this lack of service exists here, I now understand why the rest of the practice has failed me. After expressing my disapproval of the way things were being handled, she still showed no signs at all of caring about my situation. Very apathetic! I will be looking for another office and will have all my records sent over as soon as possible. I will not be back.