Recently went in to get some litter for the cat. Wandered around the store, didn't see any staff. While it didn't smell when I was there, the staff seemed to be elsewhere.
Found the litter, got a cat toy, and waited at the front register. If it wasn't for the fact that I didn't want to stop elsewhere, I would have left.
I finally was waited on by someone coming out of the back of the store.
The store is well laid out, it was easy to find things. There are small animals in the store, and fish.
But the service left me cold.