The first time I went there I had my oil change there, I was pleased because the service seemed quick and easy. They "recommended" some additional service to be done but I declined. I didn't know anything was wrong until I opened my hood for other check up that I found out that The Lube Center neglected to close my cap. No one else has opened the hood since my visit with them so I was 100% sure that they were the one who didn't screw back the cap. I was due for my next oil change so I went there, and when I told them about how they failed to put the cap back, they didn't care at all. The technician just shrugged and walked away without a word! What I got from my second oil change was even more "recommended" some "extremely urgent" service than last time, that my car mechanic said is not so urgent. I also had to pay $15 to special order the cap that THEY lost from my car dealer. The coupon I used with them sure wasn't worth it. I wouldn't go back to them again.