Good Guys just recently merged with Comp USA. And ever since they did service has been much better. You get better products and lower prices. Especially during their grand opening day! Also their customer serivce is great. I asked one employee for help and he was able to assist all the way to the point that I bought the product. However, since this store just recently opened their return department is still slow. I guess it's from the lack of training. It took me over a hour to return a printer and camera that I bought. Yet, everything else is A-OK. I will find myself going there once again.