I go to Frazini quite often for lunch because I work nearby. It's never crowded because they mostly deliver. If you dine in, you can order by the slice, and the slices are large. A slice of pizza and a coke for $3.50 is hard to beat. You order at the counter, and get your pizza right away. If you order a whole pizza, it takes a little longer, but it's not a long wait. I think their pizza is better than most chain pizza restaurants. Since you order at the counter, there isn't a lot of interaction with the staff.