When I purchased my cell phone and cell phone plan from Cingular Code Red Wireless it was a good experience. The purchase went fast with no long waits and the sales person knew what she was doing. The only thing that was bad is they were out of the accessories that I needed for my new phone. I was told to call in and come pick them up later after they got their shipment in. That was the only thing I would have changed was to have the accessories in stock.