Everyone in my neighborhood knows and loves this place. Recently repainted, but still only offers a dozen tables. The burritos are superb, both regular and mojado style. The value is great - even the smaller burritos, under $4, can last me for two meals! Everything tastes fresh and homemade.
The staff is friendly, polite, and happy to accept special orders; plus they speak regular English for you bilingually-impaired diners. ;) It's open late. There's usually a line, but even at peak time I've never waited more than 5 minutes to order or 10-15 minutes for my food. Takeout always served hot.
Downside: Burrito Factory is located in Camden Park Plaza, which has a lot of great shops and is therefore usually crowded. You may have to park at the far end of the aisle unless you prefer to battle it out for the curbside parking.
Pros: value, yummy, service
Cons: crowded, loud