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Burns Ford Mercury - 4 Reviews - 2001 Highway 521 N, Lancaster, SC - Ford Dealers Reviews - Phone (803) 286-4611

Burns Ford Mercury

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2001 Highway 521 N
Lancaster, SC 29720
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(803) 286-4611
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Car Dealers , Ford Dealers

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Automotive

Reviews

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Best

I'm Nerissa J. I recently purchased a ford edge from burns I love my new car :) I will be coming back in the future to buy another one and to let people know how great this compan...

Worst

Burns Ford is way too expensive for my blood. On the occasions I have taken my Ford to the dealer for repairs I was left crying from paying so much. The staff doesn't seem too kno...

Is a satisfied customer 5/10/2017

I'm Nerissa J. I recently purchased a ford edge from burns I love my new car :) I will be coming back in the future to buy another one and to let people know how great this company is. more

Sales 1/20/2011

Good: Service Department is OK....Not the fastest, but WILL try and help. But the Sales Department is completely a JOKE!!! Especially the General Manager...Mitch Thompson!! What a piece of work!!. Bad: Mitch Thompson!!!! LIAR!!!!. Improvements: Somebody who knows how to take care of a customer without lying and fabricating information!!!. Other: I would NEVER buy a car from here. As I said, I wiould bring my car for service, but that is it!!!. more

Excellent Service 7/20/2009

I had my 2000 Contour timing belt replaced and AC repaired and received best quote and quickest return time of all local repair shops that I contacted. Staff was courteous, prompt and clean. Would highly recommend more

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Too Expensive 7/16/2005

Burns Ford is way too expensive for my blood. On the occasions I have taken my Ford to the dealer for repairs I was left crying from paying so much. The staff doesn't seem too knowledgeable and they are not friendly. Last summer we needed a transmission, so we called Burns, well their guy was out all summer! They didn't have anyone else that could do that job. That is insane. This is a huge dealership, the mechanics should know how to fix a variety of things. I will not take my vehicle back to them. I wouldn't even consider purchasing a vehicle from them. more
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