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Burke & Herbert Bank & Trust Co - 2 Reviews - 5705 Seminary Rd, Alexandria, VA - Banks Reviews - Phone (703) 684-1659

Burke & Herbert Bank & Trust Co

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5705 Seminary Rd
Alexandria, VA 22301
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(703) 684-1659
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Reviews

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Best

They are simply the best! A very nice group of people who with a big smile and friendly demeanor show off the best professionalism. Love going to this branch. They just make you ...

Worst

All reviews seem positive

Burke and Herbert at Skyline 8/6/2017

They are simply the best! A very nice group of people who with a big smile and friendly demeanor show off the best professionalism. Love going to this branch. They just make you feel at home. Thank you all from managers, customer rep, and wonderful tellers. God bless you all. more

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Simply the best 4/26/2006

Burke & Herbert has been my bank for going on 12 years now. They are, simply, the best bank in the Washington DC metro area. Burke & Herbert is a small bank and that is its secret. They treat their customers like human beings, not like numbers. When you call them you don't deal with a machine, you get a real live person. The Skyline Branch, where I opened my account originally, goes so far as to call me if there is a possibility of an overdraft, to give me the opportunity to make a deposit and prevent the overdraft. They don't have any hidden fees and are upfront and honest about all their policies. One thing though -- a lot of their employees are not native English-speakers so you need to be patient with them. Just take a little bit of time to explain everything thoroughly -- they do want to work *with* you and not against you. I would recommend Burke & Herbert to friends, family, and anyone who wants first-rate customer service. Burke & Herbert has been one of the highest-rated banks in Washington Consumers Checkbook for a long time and it is an honor well-deserved. I've banked at credit unions and major financial institutions (Bank of America and Merrill Lynch) and NOTHING beats Burke & Herbert for customer service, no, make that customer care. They really do care about their customers and it shows! more
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