Their definition of a yard of bark is worthless. I ended up going through 9 yards of bark, which actually was only about 6 yards. I complained about their "yard" calculations...but they turned a deaf ear. Very bad customer service. I had to drive to the company, after they delivered the bark, to see for myself what their "YARD" looked like, what a joke. The owner did come out to my house to verify the 3 yards I initially ordered, however he told my I had 3 yards. Well.. I had to finish the job and since they are the only ones close to me I had no choice but to use them. Oh.. I said I would pay cash for the other 6 yards I needed and they STILL charged my debit card, and took the cash upon delivery. NEVER AGAIN! BAD CUSTOMER SERVICE.