This restaurant has consistently good customer service and is very fast (and food is hot), even late at night. It's a lot better than any fast-food (Rally's, KFC, Popeyes) in the area. The employees are polite and they don't waste your time making you wait, and on the rare occasion that there's a delay, they are very apologetic.
Pros: Fast and consistent service, food is always hot
Cons: Food can be expensive if not ordering off of the value menu.