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Burdines-MacY's Florida - 1 Reviews - 7303 N Kendall Dr, Miami, FL - Other Reviews - Phone (305) 577-2143

Burdines-MacY's Florida

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7303 N Kendall Dr
Miami, FL 33156
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(305) 577-2143
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I bought a nice pair of slacks from this store and when I got home and tried them on I noticed a hole in the seam. I took them along with the tags back to Macys. Well I couldn't f...

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Bad Customer Service 5/24/2006

I bought a nice pair of slacks from this store and when I got home and tried them on I noticed a hole in the seam. I took them along with the tags back to Macys. Well I couldn't find my reciept and asked if I could just exchange them. The girl argued with me saying she couldnt do that cuase I cant prove I bought them there. I said that is crazy get a manager. Well she called a manager who I guess told her to go ahead and take the pants back. She said she would give me a credit to get another pair. She asked for my ID and I gave it to her and she ended up giving me a piece of paper for my pants saying they will mail me a gift card.Well that gift card never came. When I went to macys to find out what happened they had nothing to show that I had ever been there before. I said I would look for my receipt. Well of course just like me I can't find the darn thing. So I am out of luck and out of $50 for pants that I bought there and only wanted to exchange in the first place. They are horrible. They got to keep the ripped pants and everything. I think this review turned more into a vent than anything but I can't even reach a manager there as they always say that the manager is not available. AHHH Crap more
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