Having dined at Buona Sera for several years now, I have come to expect, if not enjoy, the hustle and bustle of what is a fabulously popular little hideaway. You don't always get your table on time, but they also NEVEr push you out of your table once you are seated. The food is top notch. One example: I ordered the Rainbow Trout once and loved it. I can back, they were out. Next time, same thing. Finally, I asked Raffael and he said in his broken ItalEngish "If I don't get good quality, I don't get. I cannot find good Trout, so you cannot have it. These people (waving around the room) maybe they never had the Trout here and they love what I can get. But you, you have had the good Trout. You order it now, it's not so good, and maybe you think Buona Sera is also not so good. So, my friend, I am sorry but I cannot serve it. It was off the menu the next time we were in. The steaks are quite good and the Seafood Soup is unequaled. Expensive and unequaled.
Pros: The experience. The whole experience.
Cons: If you don't like a loud, close quarters restaurant, go someplace else.