I've been to many spas in my day, and Bumble Lane is truly wonderful! You start your experience in a beautiful locker room, where you're provided a locker for your belongings, a robe and slippers. Locker rooms include a whirlpool, steam shower, and products needed to refresh after your services (blow drier, curling iron, toothbrushes etc.). You're encouraged to come early and stay late!! While you wait for your service, you can lounge in the relaxation room, which always had refreshments and healthy snacks, magazines and music. It can tend to get very chilly in there. Service providers and polite and well trained. There are multitudes of services to pick from, the Thai Yoga massage is my favorite! After your services, you're once again welcome to lounge in the relaxation room or locker room for as long as you wish. Front desk staff and management are very helpful. Retail area has all sorts of skin care products, including Bumble Lane's own line. They also have lots of great gift ideas, perfect for Mother's Day.