After leaving my job with another hair salon, I came here upon an insider's recommendation for a particular colorist. I wanted to retain the color I had, nothing too complicated, no changes required, just a continuation of the single process I was going with at the time.
The first visit was satisfactory enough. The second visit, I knew something was wrong halfway through, as a result of my experience in the beauty industry. I called the colorist over and he argued with me about it, telling me not to question him. Ultimately, I left with raspberry-black hair and lighter roots on top. Management didn't even want to comp the disaster, insisting i pay! After giving them my two cents, they reneged, and I refused their offer of corrective color. Thumbs down to the talent and the management both!