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Bulverde Creek Animal Hospital - 3 Reviews - 21950 Bulverde Rd, San Antonio, TX - Veterinary Services Reviews - Phone (210) 404-1717

Bulverde Creek Animal Hospital

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21950 Bulverde Rd
San Antonio, TX 78259
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(210) 404-1717
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I moved to SA almost three months ago. This is the most convenient vet's office for me. I went in two days after moving here and explained that I have two cats, one of whom is...

Not impressed, won't go back, will be sure to tell everyone. 10/21/2010

I moved to SA almost three months ago. This is the most convenient vet's office for me. I went in two days after moving here and explained that I have two cats, one of whom is 15 and diabetic. I just wanted to ensure that I could buy his diabetic supplies there. Mind you, I have done this in Houston for YEARS with no problem whatsoever. They said it wasn't an issue, just to have my cat's vet fax his records over. They sold me 2 boxes of syringes. I confirmed that food and insulin would not be a problem - they confirmed on the records and said it would not be an issue. Now that I am out of food, I swing by to pick some up and am told I can't buy it. I have to see the vet. I say that they have all of his records and recount the conversation I had with them in August. Nope - they want to see my cat (office visit - $$$, glucose testing - $$$). What a sham. My cat has had the same vet for 6 years and he went through HELL getting to the right insulin dose in the first place. I don't trust anyone else to mess with his meds. I explained this and they said that having him come in for a visit was important for them to ""establish a relationship with the patient"". I said I didn't want a relationship - I just needed to buy supplies. I already have a lovely relationship with my vet (who has me call her cell at any time day or night if I ever have a problem). As an FYI, I can buy both his prescription cat food and his insulin online, but this takes a few weeks' planning so that I don't run out in between. I feel they misled me and that they are only interested in making money rather than building a solid reputation and good relationship within the community. Not somewhere I would EVER take my beloved cat. I've already spent thousands and thousands on him - this is not about money. It's about his safety, health, and well-being. I feel they have jeopardized that by leaving me without his supplies when they told me months ago everything was in order. more

WAY too expensive..and they want more! 4/27/2010

I started going to this vet a few months ago and they were OK and very conveniently located for me. A short time ago I had a dog neutered, his teeth cleaned and his shots done at this office. My bill was over $800!!! That is ridiculous! On top of it all, after I brought my dog home my other dogs started coughing. It sounds like kennel cough. My dogs don't go anywhere and have never been sick. I have 6 dogs....so I can only think, after researching what I already knew, my male brought this home from the vet. I called and asked them about it. Instead of telling me to just bring the dog in so they could have a look (in case this was contracted at their office) they wanted me to make an appointment....$$$. When I wouldn't do that they were sure it was just allergies, BUT I still needed to make an appointment . My dogs have never had allergies! Why now all of a sudden? I am very disappointed at this type of non-professional attitude.....and that my dogs are now sick! I certainly won't use them anymore. I am going to another vet today to have my dogs checked and get to the bottom of this. Pros: nice new office Cons: TOO expensive, bad service, questionably honest? more

Don't be fooled !! 7/28/2009

The DVM just graduated in 2009, she has no experience with clients, and just wanted to run a bunch of test. When I asked what it would benefit, she stumbled. Plus she hurt my dog with her exam. Needless to say, I would never go back. And then she charged me $45 for NOTHING. I want my money back! Pros: Location Cons: Amateur DVM Sarah is out of control more
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Additional information

  • Neighborhoods:

    Northwood Hills, Northeast San Antonio
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