The food is good but the bitter taste of the service makes it almost unbearable. Every time I call in to pick-up, they put me on hold and end up hanging up on me at least once or twice. I get there to pick-up and they just walk back and forth not helping me or the 10 other people waiting to pickup or be seated. I have dined-in there twice and it has not been that good either. They are not very familiar of their menu and slow service (from getting your first order of drinks to bringing the check). I must be glutten for punishment because I keep going back there for their Barbalo wings and Ceasar salad. Like I said before, the food is good. I have spoken to a manager about their lack of customer service and it seems to get worse each time I go back. I even got to speak to the owner with no avail.