Budget Truck Rental

$100 Labor figure - out of this world. Billed for additional extras I didn't want, need, or was ever asked about including extended warranties on labor and windcreen wipers. \r \r 4 Hours labor charged to replace fuel pump & fuel filter - this is not a 4 hour job unless it is your first day as a mechanic. \r \r Then they try to push you to complete their survey - asking you to give them a 9 or 10 otherwise you don't get the chance to win their drawing for a $10,000 prize. Sounds a lot like buying positive feedback to me. \r \r SHADY COMPANY. Will NOT use again, but I WOULD recommend them to my worst enemy... more

I dropped my truck off for service this morning at about 10am for hesitation and rough idle issues at the Panama City, FL 23rd Street location. I was told by the service manager that they would run a diagnostic test and have an estimate for me by early that afternoon. I left at that point to run some errands. By 4pm today I had not heard from them so I called to check the status of my vehicle. I was told by the employee that he just got on shift and would check on it and call me back. Two hours later at 6pm I still had not gotten a call. So I called again. Again I was told there was no information and I would be called. An hour later at 7pm I physically drove to the location thinking that they must know something. When I arrived the employee at the counter pulled my file and told me they didn't really know what was wrong with it but I "should" replace the coils, plugs, plug wires, PCV, Air Filter, Fuel Filter, and get a Fuel System Cleaning to see if that fixes the problem. I had a p more

This is a okay store to have your auto repaired, you might just want to plan a little longer wait, it you are having any car repairs, it was a little slow, the last time we were there. The auto store inside is clean and the people are always welling to help more