Straightforward. I got the window treatments I needed without driving around. I have partially east-facing bedroom windows and the sun blasts me in the morning. Sometimes I don't want to be up with the sun and so I got some room-darkening shades. Save a bit on A/C also. Excellect service and pricing. Jeremy carried a huge variety of different window treatments so it made it a litte difficult to choose, but he guided be through the process which was very helpful. Perfecto, with no driving around.