I priced Bruce's Roofing against Jorve, Legacy and a couple other popular roofing companies on my house in Queen Anne. My insurance company required it as part of a new home purchase, but I didn't want to spend a lot, as I intended to put a second story on my house within just a couple years.
The estimator that came from Bruce's spent time looking at my roof, and providing me with a number of options, including tear-off, overlay, various materials options, and even talked to me about options offered by other companies that sell "guarantees" for existing roofs. I was impressed with his knowledge, customer-service skills, and forthright willingness to work with me and my particular circumstance relative to other companies who would only "do it the right way" (read:expensive) . He was readily available by phone over the course of weeks to answer questions, as I researched materials and installation options on the web and with friends.
Bruce's quote was at least 20% lower than the next closest for similar work and same materials with same guarantee, but a big selling point for me was that the company would bring a crew out and do the whole job in ONE DAY! The only drawback was that I was getting the roof done in the popular summer months, and we had to schedule out almost 6 weeks in advance.
(HINT: look for deals on roofing in the late winter/spring months, when companies reduce their prices in order to keep their best guys on their crews working.)
When the scheduled day arrived, sure enough, Bruce's team of obvious professionals hit the ground running and was done with the whole job, including clean-up, before dark. The job foreman was polite and very interested in making sure I was pleased with the job, and made it clear that they would be back immediately if they missed any clean-up or if there were any issues. There have been none. I can happily and easily offer a referal based on my experience with this company!