We had 3 estimates done for our bathroom and picked Brownlow and Sons due to their reasonable pricing.They seemed to be busy and delayed our service for 3 months occasinally missing an e-mail here and there. As the time got closer, I e-mailed and called the contact to be sure I had everything that was needed. I never received an acknowledgement. The contractor finally called and set up a date to discuss our project. When he arrived, he was hurried and wanted me to move the project start date to 3 days before they were to start originally. I explained that since both my husband and I work, we would have a tough time doing that. Leonard seemed not at all concerned about that. He was very apparently more interested in his other larger projects which he mentioned to me, and he took phone calls about these while at my house. He also was not interested in doing anything more than what we discussed in the original estimate. The whole experience made me feel as though he did not care whatsoever about our project. The question is: Why did Brownlow take on the project and delay it for so long if they were not interested?!