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Brookside Animal Hospital - 14 Reviews - 7220 S. 1300 West, West Jordan, UT - Veterinary Services Reviews - Phone (801) 255-3545

Brookside Animal Hospital

7220 S. 1300 West
West Jordan, UT 84084
(801) 255-3545
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There's a reason they don't accept new patients. They just don't have time for more. There's nobody more careing and their prices are very fair. I lucked into becoming a custom...


I just moved here from Logan and I called and wanted to make an appointment for my dog and the receptionist was very rude to me. She wouldn't give me any prices and then she said ...

Editorial review from Citysearch 7/29/2012

No place better, caring, inexpensive. yes, sometimes busy, sometimes not accepting new patients but still, no place better. more

Love the vet, Karma 8/16/2011

Love the vets, Karma, and the new one helping Karma, Dr. Cunningham (I think). They are very helpful and nice. The wait time is always extremely long. Even when you have an appointment. The front desk staff is rude and don't seem to like their jobs too much. They take too long to check people in and to collect the money after an appt. is finished. They are short with the clients and rude on the phone. I think they could use a few classes in client friendliness and human relations. They need to realize we are there because we are concerned for our pet, not to piss them off. I think the girl with the long hair (the thin one) at the desk is extremely rude. She needs to be fired !! more

Wonderful 2/8/2011

There's a reason they don't accept new patients. They just don't have time for more. There's nobody more careing and their prices are very fair. I lucked into becoming a customer. Its alway's worth any wait to get in. more

Best Vet in Utah! 1/7/2011

I have been goint to Dr. Taylor for years. He took care of all our horses and our dogs, even a dang cat occasionally. Always prompt appointments, prompt visits while there and wonderful caring by the staff. Occasionally, I've waited a few minutes or longer, emergencies take preference to a routine visit. No, they are not taking any new patients, but they are the best. more

I Love Brookside, NEW CLIENT 10/15/2010

I Just have to say through the hussle of it all They where awesome!! NO waiting!! They got me right in, I have never been to Brookside before but I have heard a lot about a women vet my co workers use. even though my cat wasn't seen by Karma I seen her talking in the lobby to a lady she acted like Her dog was the vets dog. she was right on the floor with it! WOW! My cat got to see the Man, DR C. what someone called him he was great very funny and friendly, the girls up front where on the ball with getting me right in a room. NO WAITING!!!! I was expecting to wait for hours but I was there a total of 45 minutes In and out I waited more in the construction then in the office. I give Brookside a A+++ I will go back and I will recommend them to all Very caring people!! from my 1st visit I was shocked by the prices WOW a place I can afford to take my PETS. HIGHLY RECOMMENDED! GREAT PRICING!!!!!!! all my pets will be altered by Brookside NO HIDDEN COSTS! more


I went to Brookside 1st time. They are taking new clients & they have a new vet whom I met, I thought he was great & the Lady vet was also really Nice she was out sitting talking to an elderly client like they where old friends! very personalbe. It was Crazy Phones ringing off the hook and people coming in and out. The front girls where running around but where in control. everyone friendly! The Best thing was there prices in this economy Brookside really is awesome! they CARE about pets NOT MONEY!!!! Im so glad I got in!!!! No waiting! I will recommend Brookside to anyone who Needs a GREAT VET! trust me I have been to Others in the valley and Brookside is The Best! more

Worst Care Ever !!!! 8/23/2010

First of all the receptionist is mean. The office and appointments are not organized. You can wait up to an hour.\r I took my 9 year old dog on a Thursday because he wasn't feeling well and couldn't keep food down. They keep him and gave him fliuds and said they would run tests and blood work. On friday they said he was doing better and keep the fluids going. On Saturday they call and said he had diabetas and would give him insulin. \r On Sunday they called and said he was really bad. We had to put him down. First of all if they had run the tests on Thursday they would of known. Instead of waiting till it was too late. 3 days???? Insulin was not the cure. By the time they read the tests his kidneys were shutting down. If they would of done their job I would still have my dog!!! I would suggest never going th Brookside!!!!\r more

Okay, but aren't accepting new patients 8/17/2009

I called and they weren't rude to me at all. They simply told me they aren't accepting any new clients at this time. Too busy I guess. Cons: Not accepting new patients more

Ornery Old Receptionist 5/19/2009

I just moved here from Logan and I called and wanted to make an appointment for my dog and the receptionist was very rude to me. She wouldn't give me any prices and then she said they weren't accepting any new clients. I wouldn't go there even if they were accepting new clients because she did not sound like a friendly person. Pros: ???? They wouldn't even give me a chance! Cons: Apparently they are too busy to care about anyone more

the best vets in the valley 1/26/2008

I remember taking our dogs there 20 plus years ago, some of the faces changed but they truely care about the animals. If anyone is looking for an animal clinic, I first will mention Brookside, because of them truely caring about the animals, and the prices are probably the best in the valley. The assistants as well as the dr. they are all very easy to talk to. Pros: the price, the actual care of the animals Cons: none more

Best Vet in the Valley 1/12/2008

I have been with Brookside, and Dr. Taylor for 10 years now, and love everything about them. My great dane(RIP) has been in and out of the vet's office due to AutoImmune disease, and everytime we would go there, we were treated with love and respect. My great dane LOVED going to see Carma and her staff. Zeus would get the best care there from all of her staff, Jolieta, Jerry, Wendy, and many others. Carma even made a special trip in on a saturday to help us when Zeus was really sick. \r We have two other dogs and they both get all their care at Brookside. All of our friends keep BEGGING me to get them into Brookside, and are willing to be put onto a waiting list. \r All I can say is that they are totally amazing and I am really glad they are my vet and friends.\r Thanks for everything!!! =)\r Frances Pros: They are simply amazing and caring Cons: there are no cons more

Best Care Anywhere 11/29/2006

Brookside has cared for many of my animals over the past 10 years. They are always wonderful! Dr. Taylor has a genuine love for animals and their prices are amazing! I will be a customer for life. Pros: Great staff and prices more

Best vet for all animals in Utah, great service, and great prices. 8/15/2006

My family has been with this vet for as long as weve had animals. It has always given our pets the best care. The prices are very resonable. Pros: everything Cons: whats bad about it more

User review by miles03 5/30/2006

they are GREAT! my cat was sick, and the whole surgury and all was the cost of only xrays at anothe office. they let me come see here, gave her the special bottled water i requested, and loved her to death. they were so concerned about how i felt about it, as well as making sure she was well taken care of. my cat has since come to be known as pumkin. when i broght her sister in to pick her up, now they call them the kabob twins, and love them to death! they took such good care of her, she was about to die, and not only did they take care of her physicaly, but emotionaly, and made as untraumatizing as possible Pros: love animals, care emotionally , help owners too more

Awesome! 11/28/2005

I LOVE the Veterinarian! Dr. Taylor, Carma, is Wonderful! Highly recommended! Pros: Inexpensive, Caring Cons: Office staff more
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Additional information

  • Hours:

    Mon-Fri 9:00am- 5:30pm