They think they're slick. They called my parents and convinced them that they were calling from a city agency and made an appointment. I just happened to be speaking to my mom on the day of the scheduled appointment. It sounded suspicious to me. I took the number and called. A woman answered the phone. I explained that I was calling on behalf of my parents who had a scheduled appointment and that I wanted to get some more information before they arrived. I asked what the name of the company was. She said she would have to have a salesperson call me back. I was like, ""You can't tell me the name of the company?"". She said she was the answering service. Yeah ok! I asked again. ""Are you with a city agency or are you a private company looking for business? She said they were Brooklyn Union. I said, ""Brooklyn Union what? Gas?"". (I know it doesn't exist anymore but I wanted to see what she said)""She said, ""Yes"". She said they don't provide the gas but they provide the service and that a sales rep would call me back. I emphasized that someone better call me back because someone from their company was supposed to be at my parents house in 15 minutes and I told her that if I did not get a call back I would NOT let anyone in their home. She asked me what my parents last name was and said someone would call me back. I told her again, ""You better have someone call me back. Maybe they didn't understand when you called to confuse them but I do understand"". Needless to say, NO ONE EVER CALLED BACK and when I called the same number back a bit later it just rang and rang and rang. THESE PEOPLE ARE SCAM ARTISTS! They prey on the elderly and, in my parents case, people who have a slight accent. Well, guess what, these people happened to have a daughter that was one step ahead of you! I wish everyone had someone to look out for them. SHAME ON YOU! Wonder how much you had to pay the people who posted positive comments above? I had not choice but to select at least one star for a rating but they should have a ""0"" as a selection. What a disgrace! HEY BERNADETTE.....MAYBE ONE DAY IT'LL BE YOUR MOTHER OR FATHER ON THE OTHER END OF THE PHONE! OH WAIT...THE WAY THEY RAISED YOU SPEAKS VOLUMES ABOUT THEM TOO!