This review is long overdue, however, no time like the present. I have been taking my pets to BDAH for many years now. My most recent experience just confirms how much the staff really cares about my pet(s), like they're one of the family. My loving male staffordshire terrior just was not himself, lost his appetite and seemed depressed. I took him in for a check up and he was truly ill. The attention he received, hugs and kisses, and follow-up phone calls meant a lot to me. There was also a continued concern for the expenses along the way and was always provided the cost and the option to continue on. Dr. Renee is a gem, Diane and all the vet techs are great caregivers - kudos to all of you and may you always maintain the high level of service you provide today. Thanks!!