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Bron's Automotive INC - 44 Reviews - 1025 Black Lake Blvd Sw Ste 2b, Olympia, WA - Auto Parts Reviews - Phone (360) 943-5993
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Bron's Automotive INC

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1025 Black Lake Blvd Sw Ste 2b
Olympia, WA 98502
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(360) 943-5993
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Bron's Automotive INC - Olympia, WA
Bron's Automotive INC - Olympia, WA
Bron's Automotive INC - Olympia, WA
Bron's Automotive INC - Olympia, WA
Bron's Automotive INC - Olympia, WA
Bron's Automotive INC - Olympia, WA

Reviews

( 40 )
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Best

The price was right and the work was performed in a timely manner. No faults here.

Worst

$ 200 to diagnose a wiring problem, $206.45 to install $ 48 worth of parts? Feel that I was taken advantage of due to my situation which involved an ignition interlock device tha...

Not Pleased Again 3/8/2014

3rd time in. Second time in was a bad experience. Talked to Mr. Bron about the experience. Needed to get car checked out again so thought I would give the shop the benifit of doubt. 3rd time in was also not what I expected. Oil light on, check engine light. Cost me $173 to have them read the codes. They told me to drop pan and inspect would run $450 and that replacing seals, gaskets, etc. would put it at around $1100 or possibly may need new engine. Told me that the recommendation was to put new light oil in it and sell it. Basically pass the problem on to someone else. I stopped them and said no. I went to Jiffy Lube had an engine flush, and synthetic oil put in. Has been running fine with no engine or oil lights. RESPONSE FROM Bron's Automotive Inc: Jeff, sorry to hear about your car problems. I discussed this with the Technician and Service Advisor. The amount charged was for diagnosing two codes set for the Variable Valve Timing system. We also tested oil pressure, which was very low, and noted metallic noise in the valve train. This condition is described in Volvo Service bulletin #20-05, a copy of which was given to you. Our repair advice was based on this bulletin, which describes starting with pulling the oil pan for inspection of the severity of the sludge build up, as well as replacement of the oil pump pickup tube with an updated part from Volvo. My service Advisor does not recall advising you to sell the vehicle, but rather remembers wanting to sell you the appropriate repair work. He also informs me that you stated you have been using regular oil in this engine instead of full synthetic oil as required by Volvo. This explains the reason for the sludge build up in the first place. Jeff, our worry is that now that you have full synthetic oil in the motor, that this oil may break loose the accumulated sludge and cause further damage, particularly if the pickup screen for the oil pump plugs up with debris. We are worried for you and your Volvo's motor. Please feel free to call me if you have any more questions or need clarification on anything. Bron Lindgren more

My service experience 3/6/2014

The price was right and the work was performed in a timely manner. No faults here. more

No worries service 2/18/2014

I appreciate not having to worry about my car safety or breaking down. With regular oil changes and safety checks, I know they will catch problems before they happen. It is so nice letting someone else worry about it and take care of it. more

Excellent 1/21/2014

Trusted them to get the car trip ready for our son's cross country road trip... Need I say more? more

Great trustworthy shop!! 1/18/2014

Great service on my vehicle. Great group to work with. more

Honesty and straight answers. 1/18/2014

I have yet to have a problem on the road as long as Bron's has been taking care of our vehicles. They are honest and straightforward. I highly recommend them. more

Always awesome service 1/14/2014

Whether for my business or personal vehicles, Bron is always the ultimate pro. Would recommend him to anyone! more

Excellent 12/16/2013

Dr. and Mrs. Olov G. Gardebring more

Fast and honest service 12/8/2013

Diagnosed and fixed our exhaust system problem rapidly and fixed it within estimate Very happy with service more

Cooperaive and very good at what they do. 12/8/2013

Consistently pleased with the work and the attitude. more

I thought I had filled out a survey in the recent past 10/8/2013

I have always had good experiences at Bron's. There is always an explanation of what services will be performed and a promise to be called if anything unexpected is found. I am completely satisfied with the service provided. more

Great job, shuttle van service was also welcome. 9/16/2013

They did a routine 60k service without any upsell of things I don't need to do yet. Dropped the car, was taken to work by the courtesy van, called when doen and picked up to get me car. Try them! more

As always, excellent service and results 8/19/2013

Exceptional service, always friendly, always thorough and go the extra mile, very reasonable price more

It was fine 8/13/2013

It was very fast more

I would use them again! 7/29/2013

Bron's Automotive Inc. is close by, and when my truck started smoking as I was driving down the road, I decided to take it in to them. I took it there, they drove me home, and they got it back to me after a while all fixed with no problems. more

Great at helping you prioritize repairs 7/17/2013

Bron's Automotive Inc is great, and they really lay out the priorities. They show you so you can budget over the next few months how to take care of repairs from highest to lowest priority. It is great for the maintenance of the vehicle and also to not be a budget buster. Been using him about 4 years and they are great! more

Good work with Excellent Customer Service 7/15/2013

I bring both of my vehicles to Bron's and have found them to be very knowledgeable. They have quickly determined the cause of various problem and have worked to find cost-effective solutions. Overall, I highly recommend them for the good work as well for the excellent customer service. more

Always good experience with Bron's Automotive 7/9/2013

I have taken my vehicles into Bron's for both routine maintenance and a variety of repairs over the past several years. I have always been satisfied with the service and the prices. I would recommend Bron's Automotive to anyone looking for a good auto repair shop. more

Excellent 6/29/2013

Thank You for a Great Services more

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Additional information

  • Hours:

    Mon-Fri 7:30am-5pm.
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