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Brilliant Earth - 89 Reviews - 26 Ofarrell St 10th Fl, San Francisco, CA - Jewelry Reviews - Phone (415) 354-4623

Brilliant Earth

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26 Ofarrell St 10th Fl
San Francisco, CA 94108
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(415) 354-4623
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Brilliant Earth - San Francisco, CA
Brilliant Earth - San Francisco, CA
Brilliant Earth - San Francisco, CA
Brilliant Earth - San Francisco, CA
Brilliant Earth - San Francisco, CA
Brilliant Earth - San Francisco, CA

Reviews

( 81 )
( 3 )
( 0 )
( 1 )
( 4 )

Best

It was really important for us to get a conflict-free diamond, preferably from Canada. I was sold on buying from BE, but I found the setting that I wanted, and that my girlfriend'...

Worst

I was so happy when I found Brilliant Earth online, because it was important to me that my engagement ring have a conflict-free diamond. It was an added bonus that this company us...

Custom Ring 2/22/2012

It was really important for us to get a conflict-free diamond, preferably from Canada. I was sold on buying from BE, but I found the setting that I wanted, and that my girlfriend's best friend approved of, on another web site. BE said that they could design a setting just like it if not better and they did! BE did a wonderful job. The ring is beautiful and my girlfriend loves it. We're officially engaged as of yesterday! more

Unique and innovative company 2/22/2012

When my fiancee and I first began to talk about rings, I told him I'd be happy with anything but hoped it would be conflict-free, if possible. He proposed to me with a beautiful ring from Brilliant Earth! It's perfect and the diamond is gorgeous. The company sent a certificate of origin, with detailed information about the mine's environmental protection practices, labor and safety practices, and community programs. We decided to purchase our wedding bands from the company as well, and through every step of the process the customer service was extremely professional, kind, and personal. I had the chance to visit the San Francisco showroom, which was comfortable and intimate. Our bands arrived yesterday and I can't wait for my fiancee and I to wear them! It feels great to know that our purchases support ethical and environmentally conscious practices, not to mention a unique and innovative company. more

Thanks! 2/8/2012

My experience at Brilliant Earth could not have been better. We had a private consultation, which was more productive than window shopping at any other store. We found a great ring, and paired it with a fantastic blue sapphire. In the end, I bought an engagement ring that was nicer than I could have hoped for, paid a reasonable amount, and did it in a way that is socially responsible. Thanks! more

I recently purchased a wedding set from Brilliant Earth 2/8/2012

I recently purchased a wedding set from Brilliant Earth, and my experience with them was as good as I could hope for. I was able to work out a lay-away plan, so that I could pay for the rings gradually and guarantee that they wouldn't be sold to another customer. When I had finally finished my payment, I had the rings in hand within two days. Even getting them re-sized was easy. They re-sized the rings for free, and then sent them back about a week later. The best part is Brilliant Earth is environmentally-friendly and is dedicated to ethical practices. I highly recommend Brilliant Earth. In fact, if I need to buy any other jewelry in the future, it will probably be from them. more

Great experience 2/3/2012

My fiance and I had an amazing experience with Brilliant Earth. Helpful staff and a meaningful company purpose made shopping from Brilliant Earth much less stressful than shopping with other jewelers. more

We knew that we wanted to go to Brilliant Earth 2/1/2012

After learning about the diamond trade, we knew that we wanted conflict free rings. Brilliant Earth is the first website that comes up. This place is a true treasure to the Bay Area and I would recommend seeing their showroom if you are in the area. We live an hour away and decided to make it a day trip to SF. This place offers everything from custom designed rings to estate rings. I already had one of their wedding bands in mind but found a ring that I absolutely fell in love with. It ended up being an estate ring and after checking out the ring on the website later that day, it wouldn't have been one that caught my interest. Being able to try on the rings and see it sparkle was mesmerizing! Listening to Ryan talk about the company's ethics justified every reason why we were there. We felt right at home from the moment we were greeted at the front door. Both of us found the rings we want to wear for the rest of lives at this place. This day at Brilliant Earth has become very special to us. more

From start to finish! 1/30/2012

Just recently bought my fiancee's engagement ring from Brilliant Earth and couldn't be happier with the entire experience. The fact that they specialize in conflict free stones and have such a large inventory to choose from is what motivated me to use them. They had a wide variety of bands and stones within my budget which made it easy to design the ring I wanted. The ring itself is beautiful and my fiancee absolutely loves it. What really impressed me about Brilliant Earth, however, was the customer service. From start to finish, whether it was answering initial questions, giving shipping notifications, or confirming my satisfaction with the product, the service was outstanding. I would highly recommend Brilliant Earth to anyone based on my experience. more

Thank you! :) 1/26/2012

My (now) fiance first showed me the Brilliant Earth site about 2 months before he asked me. We looked on a few different online sites and I found them difficult to follow and often very expensive. It was super easy to find first a beautiful diamond and then a band that was exactly what I wanted. Neither of us were overly familiar with diamonds and the site explained everything. The one he got me (that the little sneak told me was no longer available!) was gorgeous! We had looked in a number of jewelry stores and none of them carried the unique cut that we both really liked. When the ring came in we were both ecstatic and it was even more beautiful than we had expected. I was a little sketched out about buying something so important online, but it turned out to be everything I would have hoped for and more :) Thank you Brilliant Earth! :) more

Fantastic 1/24/2012

I recently purchased an engagement ring for my girlfriend from Brilliant Earth, and I don't regret the decision at all. I ended up starting there actually because the promise of conflict free diamonds and recycled gold, silver, and platinum bands seemed kindof neat, and my girlfriend and I are into the whole environmentalism thing. I decided to try the "make your own engagement ring" option, which I'd always liked the idea of, because I've just never been satisfied with a lot of the ones that I've seen. It was very easy to choose the setting, the stone and the band, and the price was within what I was expecting to spend on an engagement ring. So under careful scrutiny I picked out all the details and designed the ring, I thought it looked great, but I just wasn't positive yet. I left the page up on my computer for about a week, and every time I came in from a bad day at work, I'd see the ring and smile. Once I realized that just looking at the ring made everything feel right, I decided I had to get it. After placing the order I received a personal confirmation email from their gemologist, who told me that "the ring is beautiful!" and was very polite. When I had issues accepting the delivery a Brilliant Earth employee sent me an email offering help before I'd even thought it might have been a problem. Moral of the story: Ethical and environmentally friendly company with fine products and fantastic customer service. more

Brilliant Earth was amazing to work with! 1/20/2012

Brilliant Earth was amazing to work with! Our sales rep was fabulous and even took the time to take pictures of the rings we wanted so I could see what they looked like together. She was very patient and helped with our decision and I could not be more happy with our purchase! I will certainly suggest BE to others looking for rings or any other jewelry. They have quality stuff and it arrived when expected and she was VERY fast to answer any questions we had. She was patient as we went back and forth with our rings and deciding which ones and she never pushed us at all. She was amazing and I am thrilled I found a quality set of rings that I can feel comfortable about their origins. Thanks Brilliant Earth! more

Thank you, Brilliant Earth 1/16/2012

As someone who has spent the better part of the last decade living/working/studying in and for Africa, I've seen first hand the social and environmental consequences of mining for diamonds and other precious minerals in Africa. The thought that one day I might have to propose with a ring that completely contradicts my values had given me a heavy heart. Insert Brilliant Earth. I just received the most perfect ring that both meets the ethical standards that my girlfriend and I hold true AND is the dazzling piece that she deserves. Thank you, Brilliant Earth. I will propose with confidence and in good conscience. more

I found the perfect ring for her 12/5/2011

I was looking everywhere for a ring for my girlfriend so that when I asked her to marry me she would love it. I came across Brilliant Earth and I was amazed of what they had to offer. I found the perfect ring for her. And I know when I ask her this Christmas she is going to love it. I was really surprised by how fast I got it too. It only took about a week to get it made and mailed to me. I love Brilliant Earth and I will always think of them first when I am looking for a ring!!! more

Unparalleled service 11/14/2011

My (now) fiancee had dropped a few hints to me about Brilliant Earth and that they specialized in conflict-free stones. Thinking that it would then lead to a conflict-free marriage, how could I deny such a place? Even though they were across the country, I trusted that I would offer a helping hand in my quest for the perfect ring without even seeing it. Thankfully, one of their customer service reps was kind enough to lend her expertise, time, and super-heroinism to my cause and helped me in those areas that stereotypical men such as myself are lacking. Although I am still convinced that my fiancee mainly said "yes" due to the sparkling stone that I provided, the experience gave me enough confidence to then go back to the same rep when it came time for the wedding bands. Although my ideal wedding band would be in the form of a gospel choir, the two that her and I selected will happily suffice. I'll be sure to go back to her and the rest of the Brilliant Earth crew for all of my future weddings! In all seriousness, the only aspect that is better than the stones being conflict-free is the unparalleled service that I received over the course of two orders! more

Brilliant construction, Brilliant shine, Brillant piece!!! 11/3/2011

I purchased the Lotus necklace for my daughter for Christmas this year. She saw it on the website and mentioned how pretty it was. I have to say I'm always a little nervous about buying jewlery on line, but I did because I knew she would like it. I was so happy I did. First, the delivery was very fast and was very happy I had to sign for it and not left on my doorstep. Second, it was packaged so beautifully!! Third and most important the quality of the necklace. Brilliant construction, Brilliant shine, Brillant piece!!! Also the follow up from the company to make sure you are happy with your purchase is fantastic. They have a customer forever! Thanks again Brilliant Earth!! more

Easy-to-use website 11/1/2011

My engagement ring is from Brilliant Earth. I knew from the beginning that I wanted a ring made from recycled metals and a conflict-free, ethically sourced stone, so Brilliant Earth was an obvious choice. I chose the Antique Scroll ring and it is stunning - I couldn't ask for anything more beautiful. The quality of the ring is excellent, and the filigree details on the band make it truly unique. I get so many compliments on it! We ordered online and were very pleased with the customer service and easy-to-use website. I'm happy to say that we have decided to order our wedding rings from Brilliant Earth as well. more

Custom Ring 10/31/2011

My husband gave me a custom diamond band - wide band with 6 rows of diamonds all the way around - it is amazing and could not be more beautiful! Love the fact they are conflict free diamonds! more

Go To Jewelry Shop 10/26/2011

Wow! What a great experience! What great products! These guys have a very wide selection of beautiful jewelry and a very well designed website to faciliate browsing and selection. The specialists behind the scenes are friendly, courtious, and responsive. Brilliant Earth will be my "go to" shop for all my future jewelry desires! more

Fun shopping experience 10/24/2011

I can't imagine having a better experience than this. Trusted, thoughtful, and fun throughout the entire process. You get to make a private appointment to review the rings and diamonds, and opportunity to ask as many questions as you like (and return for as many follow-on visits as needed). The rings themselves were some of the best and most elegant designs I had seen anywhere. All the ring designs are custom made for Brilliant Earth, and they will also make a custom design just for you. more

Very Nice Experience 10/21/2011

I was pleased with Brilliant Earth's helpful advice and warm, timely assistance. more

Love! 10/21/2011

I absolutely love this company, they were so helpful and really worked with me to buy my fiancee her dream engagement ring. In addition to an amazing and helpful staff, their products are just gorgeous and it really put both myself and my fiancee at ease knowing that we were getting a quality product that was conflict-free. I highly recommend this company for anyone looking for the perfect engagement/wedding ring or just any quality jewelry. more
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Owner Message

  • What began as a partnership between two entrepreneurs has grown into a community of people with a passion for fine jewelry and a commitment to change. The Brilliant Earth team is a group of dedicated individuals - jewelry designers, sales associates, gemologists, and more - all working to provide exceptional jewelry that our customers can feel good about wearing.

Editorial

  • Sellls a variety of Canadian diamonds and ornate jewelry.

  • 11/27/2007 Provided by Citysearch

Additional information

  • Hours:

    Monday 9:00 AM-7:00 PM, Tuesday 9:00 AM-7:00 PM, Wednesday 9:00 AM-7:00 PM, Thursday 9:00 AM-7:00 PM, Friday 9:00 AM-7:00 PM, Sunday 9:00 AM-6:00 PM, Saturday 9:00 AM-6:00 PM
  • Neighborhoods:

    SoMa (South of Market), Central East, SoMa, Downtown, Northeast
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