JavaScript is not enabled.
Brighton Gardens of Winston-Salem - 9 Reviews - 2601 Reynolda Road, Winston Salem, NC - Residential Care Facilities Reviews - Phone (336) 722-2224

Brighton Gardens of Winston-Salem

2601 Reynolda Road
Winston Salem, NC 27106
(336) 722-2224
Incorrect info? Correct your listing


Brighton Gardens of Winston-Salem - Winston Salem, NC


( 2 )
( 2 )
( 0 )
( 1 )
( 4 )


Ok all of these reviews are bogus I have the inside scoop as I am a former employee (Heather Myers). I have worked at several assisted living Communities and Brighton Gardens by f...


Management is the problem here. Sad because this could be a nice facility. Mark Mitchell, the exec executive director is the reason for lousy reputation. Of course, he is just ...

Editorial review from Citysearch 2/6/2014

My aunt was at Brighton Gardens for about 3 1/2 years. I love this place!! I was always able to talk with the staff to see how she was doing since I live out of town. Whenever we had issues with her, I could get things worked out with the wonderful care manager, Destiny. Nathan, the director has been great to work with and runs a top notch facility. My aunt had great care and when needed, the nurses cared for her in a very compassionate way. Sadly, she passed away--but, I felt like they considered her part of the family and I think Brighton Gardens is one of the best facilities in the area. more

Excellent Facility 10/6/2009

Our 93-year-old mother has lived at Brighton Gardens for 3 years. I visit almost daily and see the way staff responds to Mom and to other residents. The staff is always positive, caring and helpful. Staff members know all residents by name and speak to them (with a smile). They give Mom all her medications, start her in the shower, put out clothes for her to wear, remind her about grooming tasks, and remain patient no matter how difficult she becomes. The biggest problem is the dining hall -- food is overcooked , they don't have a salad with the meals (just grapes or canned fruit most of the time). The facilities include a cafe on 2nd floor for residents to get coffee, cereal and pastries. It includes a TV room on 3rd floor in addition to the one downstairs, and a lounge room on 2nd and 3rd floors. There are many good books and magazines for residents to read. It's not perfect, but the people who work there make it as good as it can be. There are a lot of activities for those residents who want to participate -- sittercise, walking clubs, baking clubs, bridge, crafts, performances, road trips. Our mother often refuses to participate, but the staff does try to get her involved. All in all, we think it is a great environment. We're glad we chose it. Pros: Location, staff Cons: Food more

Great Place 3/11/2009

Ok all of these reviews are bogus I have the inside scoop as I am a former employee (Heather Myers). I have worked at several assisted living Communities and Brighton Gardens by far is the best possibly in THE WORLD. I worked there and you will not find a better group of cna's nurses etc. I cant wait to go back to work for Brighton Gardens because that is the only place where I can say i have experienced that the residents truely are number 1. Pros: Friendly Staff Great alzheimers Unit more

Best Assisted Living In Winston Salem! 8/5/2008

Anybody who has been to brighton gardens in winston knows its nothing like these reviews! Mark Mitchell is a great ED! He has improved life at brighton gardens!! He has put alot of time into improving the community and making changes for the better!! Those cna's give 100 % each day!! From The Time The Enter Sunrise Till They Leave!!! You all need to realize it's not easy taking care of you all's loved ones! They Are Only HUMAN!!! Your loved one isn't the only one who needs care !! They arent perfect but do their very best!!! Managment is devoted, educated, professionals! They give their all to make sure Sunrise is the Best!!! And Sunrise Is The Best.... No Sunrise Isnt Perfect... But It's The Next Best Thing.... And If You Choose Sunrise Your Loved One Is In Great Hands!!! 2,500 is alot of money but is it too much money to pay to give your loved one the best?? Is your loved one not good enough or not worth it??? Pros: The Best more

Bad Smelling Rooms, Medical Info shared with all, no backup - against the law????? 5/8/2008

Management is the problem here. Sad because this could be a nice facility. Mark Mitchell, the exec executive director is the reason for lousy reputation. Of course, he is just following in the footsteps of Sunrise as none of them return your calls. They avoid you after you have called in to ask/complain about something. We had to take my parents out as the would push the call button and no one would show up. Mom had breathing problems from the day she moved in. Rooms smelled okay at first but after a week or so in the facility, I could not stand to visit for over 20 minutes. Pros: Nice looking facility, good location Cons: Staff doctor, staff tries to hide problems, Mark Mitchell, exec dir more

This is a nice place ! 4/7/2008

My mother has been at Brighton for over 1 year and is very happy there. I do agree about no backup when the power is out....that surprised me. It has only happened twice while she has been there that I am aware of. Pros: friendly staff, location, Cons: limited parking, no backup when power is out more

Sad, sad place - residents go there to die 3/4/2008

Managemenet leaves alot to be desired more


Mark Mitchell , exec dir, promised us the world. However, my mom was the one suffering. Whenever we complained about something (Brighton Gardens Winston which is a Sunrise Faciltiy ? Pros: food was good Cons: could not complain; staff lying to you; no call button response most of the time more

nightmare experience for me!! 12/26/2007

Had to pay $2500 facility fee - which was one room in which all the meetings/activities were held. Call button response was at times two/three hours or not at all. Pros: FOOD Cons: NON-EXISTENT MANAGEMENT; NO POWER BACKUP; CALL BUTTON WAIT CLD BE 2-3 HOURS OR MORE more


My in-laws were there for approx. four months (I had to be with them most of the time because they did not do their jobs.) We had to take them out because their service went from bad to worse. The so-called ""executive director"", Mark Mitchell, promised us all this dignity ""stuff"" and then once my inlaws were in, my mother in law had to start wearing ""diapers"" because it would take them hours to get to her and she would wet her bed. Before signing the contracts, we were told it would be at the most, 20 minutes. BTW, this type of service for approx $5,000/mo for my mother in law. My father in law paid approx $2,700/mo and he did their jobs for them. Pros: Good food Cons: TOO EXPENSIVE FOR BAD SERVICE!! FACILITY FEE $2500 PP UPFRONT; MGMT NEEDS HIGH SCHOOL EDUCATION more
< Previous 1 Next >
30% OFF all yearly plans
Use YEAR at checkout. Expires 3/31/2018

Brighton Gardens of Winston-Salem sets the standard for assisted living offering activities, dining and support tailored to each individual's needs.

Additional information

  • Hours:

    Daily 24 Hours