Bright Now! Dental

They do a great job and take care of their patients.\r more

I would say the convenience of having the specialist come to tha office alone is worth the trip. Then add the friendly staff to the mix you can't beat it. more

Great service, very knowledgeable and courteous. Very refreshing.\r more

Hey you should go to the bright now dental. I just had so work done end suits a great job. They took great care of me and the staff is great more

Great customer service, friendly staff, clean office, comfortable atmosphere, visit was quick and easy.\r more

Awful place. Basically just an insurance scam. My husband and I moved nearby and selected them for our new provider. Neither of us has EVER had issues with gum disease, etc. Here, they did a ridiculous number of xrays - probably twice any other dental visit I have ever had. Then, the hygienist began an exam and found "signficant" gum disease....so much so that she recommended $1700 in root scraping, blah, blah, blah and of course, coming in for cleanings every 2-3 months. My husband had an appointment right after mine. Our last names are different so don't think they made the married connection. He had the same "diagnosis" with a $1600 estimate for the same stuff. We went to another dentist a month or so later and have no problems whatsoever. DO NOT go to Bright Now....they don't deserve your business and will try to rob you (and your insurance company) more

I would like to say how friendly and pleasant all the staff are in the office. They know you by name and make you feel welcome. more

I had not been to a dentist in 18 years. The Dentist Dr. Mellor was wonderful, and the staff very nice. I appreciate everyone! I have already recommended this office more

I am very happy to visit and be a patient to Bright Now Dental at Tower and Hampden. Dr Malord is excellent, and all of the team in there is very professional and friendly. You feel welcomed and important. more

I absolutely love Jodi Taylor & Dr Craig Melor. They make each visit bearable. I say bearable because I'm not a fan of dental work. more

Rude receptionists. This is not just a one time experience. I've gotten a significant amount of work done and they are uninformative, rude, and deceitful. We know what our copays are, and they tried to charge us 50% more than what it normally is ($150 for the surgical anasthetic). Then when we confronted them, they just took it off and didn't give us a reason as to why they overcharged us... We have had multiple instances of scheduling appointments and they call to confirm and give us a different time. Then we go to the earlier time they told us in the message and wait.... I waited for an hour and a half to get in after they rescheduled me to earlier, which brought us to the original time...I could've been working. The first time I went in, I was ignored. The whole lobby went through before I went up to the counter and there was a sign in sheet. I had no idea. Only then would they recognize my existence even after making eye contact. Rude. After my wife's oral surgery, the assistant kept talking in dental jargon that I didn't understand. She kept saying they were waiting for the "script." Are you writing a play? I had no idea what she was talking about. When I asked she responded irritated, "It's the prescription." OH! Then I waited in the car as she went to go get it, and I sat there for 15 minutes. I went in and asked what was taking so long and she hurried to the back and brought out the "script." Should have taken 30 secs... When I got my surgery, I got dry socket. Pretty common. I went to get it taken care of and the hygenist lady put in the stuff and said, "That should do it. If it falls out, no big deal." I figured I should not let it sit in there for too long, since that's what you do with it initially. I took it out and had the worst pain I've ever felt. On my knees pain. I went back and another hygenist said, "Why did you take it out? You're supposed to leave it in for a week!" Thanks for the tip...She also discovered that the previous lady didn't even clean before inserting the gauze...infection exposure much? This is quite long, but as we have been frequently infuriated by these people, I felt some detail was required. I don't do bad reviews or complaints unless it's warranted, and this is. more