In an effort to make extra money on alterations, they measured me incorrectly, and my wedding dress came in about two sizes too big. The dress also arrived with a mistake on the way the waist was sewn, which caused it to bunch around the middle. In spite of this, they refused to give me a discount. On my wedding day, I discovered too late that several hooks for the train were missing, and so the train barely stayed on. When I called later to complain about this, they again refused to grant a discount. The manager was incredibly rude on the phone, as was the lady who takes measurements. I would highly recommend shopping elsewhere!