I had to write about my experience with Brides by Demetrio's of Troy because of all of this negativity! There must be some crazy bridezillas on here complaining :) because I had an absolutely amazing experience! I met with Pam, and that particular day the Regional manager was there and helped a bit as well. From the moment I walked in to the time I left EVERYONE was friendly and helpful! I can't provide too many details about the dress, but I will say as soon as I put it on, I knew it was the one. But rather than stopping and buying the dress, I proceeded to try on another 12 dresses and Pam was fantastic. She offered her opinion and advice when my mom and friend couldn't be there right away (work duties!) I was there during a trunk show and though they were booked with appointments, I didn't feel rushed or pushed into anything. In fact, Pam didn't try to pressure me at all. Their prices were amazing as well. I haven't had my alterations yet, and I won't until next year, so I can't comment on that, but I doubt they're too bad. I asked Pam about it, since I read negative stuff about that on here and she said it's about $100 for minor alterations with no beading. It can be upwards to $400 if there's a lot of intricate work that has to be done. So, I assume that the people complaining about that had a lot of beading and stuff like that, or maybe they had to let out the dress because they gained weight. Anyway, I really had a fabulous experience!! Oh, and that clipboard that someone mentioned was dumb was umm...just basic information. None of it was "personal" which I actually took to be like your bra size or dress size. Just you address and date of your wedding. So, just to reiterate, I had a wonderful experience!!! I highly recommend them!
Pros: great service great prices