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Brides By Demetrios - 10 Reviews - 1349 Coolidge Hwy, Troy, MI - Women's Clothing Reviews - Phone (248) 637-0620

Brides By Demetrios

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1349 Coolidge Hwy (at Midtown Square)
Troy, MI 48084
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(248) 637-0620
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Women's Clothing

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Retail Shopping , Apparel

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Brides By Demetrios - Troy, MI
Brides By Demetrios - Troy, MI
Brides By Demetrios - Troy, MI
Brides By Demetrios - Troy, MI
Brides By Demetrios - Troy, MI
Brides By Demetrios - Troy, MI
Brides By Demetrios - Troy, MI
Brides By Demetrios - Troy, MI

Reviews

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( 3 )

Best

I went in because a friend recommened me to go, and i have to say its more the people than anything. I had met with JKessica, and since the very first day all she has been beyond ...

Worst

this particular location which i dont know if they have others, was horrible. as soon as i walked in i felt uncomfortable and weird. the employees were just plain out rude and unf...

I LOVE THIS PLACE 8/26/2011

I went in because a friend recommened me to go, and i have to say its more the people than anything. I had met with JKessica, and since the very first day all she has been beyond wonderful. She helped me out from A to Z and i know I was stressful and had overwhelmed her, but she never lost her smile and was there to grant my every wish. I love this place and she has made it 100x better. Go there the people are wonderful, the prices are great and they are very truthful and don't try to "sell" you on anything. They will tell you if something works and what can work better. I tell every bride to be about this place more

Love! 1/6/2011

Exellent service. Jenine was my sales bridal consultant, she was great and my alteration were done by Lisa, she's awsome, and yes she doesn't do alterations there, but now days hardly any bridal store has a instore seamstress. As long as my dress turns out perfect it doesn't matter. If you go to Demetrios you most request Jenine and Lisa more

Great Bridal Store! 12/6/2010

I have had a wonderful experience at Brides By Demetrios. The staff made my bridesmaids and I very comfortable. A few weeks after shopping with my bridesmaids, I went back with my flower girl so she could try on a few dresses. The staff could not have been nicer and more accommodating. My niece (flower girl) felt so special. more

Bridesmaid dresses 3/3/2010

Saved my wedding! I live in tampa, but my wedding is in Michigan. I found my bridesmaid dresses online then went to the tampa store to see them in person and pick the color. They didn't have the exact swatch with my fabric and color, but showed me my color in another fabric and told me it was very close.. just more of a matte finish. I called the store in Troy and ordered my dresses in the color the lady in Tampa told me. I came to Michigan more than a month later to check on my vendors. I stopped by the store to see if they had a swatch with my color yet. She pulled it out and it was a completely different color than what I was shown before. I was mortified. My whole wedding was all done and planned in a different. clashing, color. Basically the people in Tampa screwed up and the fabric she showed me holds color very differently than my dress fabric holds color.. and I was going to be paying for 7 dresses in the wrong color scheme. The store manager, Deana made mulitple calls and fou more

I loved my experience! 2/2/2010

I had to write about my experience with Brides by Demetrio's of Troy because of all of this negativity! There must be some crazy bridezillas on here complaining :) because I had an absolutely amazing experience! I met with Pam, and that particular day the Regional manager was there and helped a bit as well. From the moment I walked in to the time I left EVERYONE was friendly and helpful! I can't provide too many details about the dress, but I will say as soon as I put it on, I knew it was the one. But rather than stopping and buying the dress, I proceeded to try on another 12 dresses and Pam was fantastic. She offered her opinion and advice when my mom and friend couldn't be there right away (work duties!) I was there during a trunk show and though they were booked with appointments, I didn't feel rushed or pushed into anything. In fact, Pam didn't try to pressure me at all. Their prices were amazing as well. I haven't had my alterations yet, and I won't until next year, so I can't comment on that, but I doubt they're too bad. I asked Pam about it, since I read negative stuff about that on here and she said it's about $100 for minor alterations with no beading. It can be upwards to $400 if there's a lot of intricate work that has to be done. So, I assume that the people complaining about that had a lot of beading and stuff like that, or maybe they had to let out the dress because they gained weight. Anyway, I really had a fabulous experience!! Oh, and that clipboard that someone mentioned was dumb was umm...just basic information. None of it was "personal" which I actually took to be like your bra size or dress size. Just you address and date of your wedding. So, just to reiterate, I had a wonderful experience!!! I highly recommend them! Pros: great service great prices more

Horrible Experience! 11/5/2009

this particular location which i dont know if they have others, was horrible. as soon as i walked in i felt uncomfortable and weird. the employees were just plain out rude and unfriendly. after they had me fill out a clip board of nonsense the sales lady asked me a series of questions which i thought were inappropriate and irrelevent. not to mention their collection is very limited and ordinary. i would never go back there nor would i recommend any bride whos looking for a pleasant experience to go there. more

Poor Customer Service! 9/7/2008

This place is not a place that I will suggest going to. The customer service here was awful. When I walked into the store, nobody spoke, they just looked at me, then once I spoke, they then asked me if they could help me (while looking at my engagement ring..I guess to make sure that I was indeed engaged). They then proceeded to shove a clipboard in my face, told me to fill it out and go sit and look at magazines. Once finished with looking at prospective dresses in the magazines, I was then shown only 3 of the 7 dresses that I wanted to see. After showing each dress, the employee would just kick the dress back into place. Very weird experience, I never went back. I will just go elsewhere for Demetrios gowns. more

Completly Happy!!!! 8/12/2008

My wedding was on August 2nd & I couldn't be nothing more but happy! My consultant was so helpful as well as the amazing seamstress, Kendra! She customized a balero for my wedding day and did some extra beading to my dress to make it more personal!\r \r I find it hard to believe that the reviewer before me had a difficult time with Demetrios & the staff. I am in retail & I know about customer service & Demetrios did provide that!\r Of course the seamstress is contracted, isn't that how most corporate bridal salons run!?\r \r I have refered all of my soon to be brides to Demetrios. They have a great selection of bridesmaid dresses too!\r \r Thanks Demetrios!!! more

Do not be fooled! 8/7/2008

I would not recommend buying anything from Brides by Demetrios. Their sales people are very helpful when you purchase your dress(s) but that is where it starts. Be forewarned that they have seamstresses who are independent contractors and take the dresses off site. I did not find this out until I had a problem and had to contact the seamstress directly, Demetrios would not help. The minor alterations for my dress cost over $450!! I went with their seamstress because (at the time I thought they were employed by Demetrios) I felt they had a good name reputation.The seamstress would not return any of my calls. The bridesmaid dresses took way longer to come in than promised and the staff (even the manager) was not only helpful but rude. I am not a bridezilla, but I am amazed at the lack of customer service. more

Finding the perfect dress... 10/5/2007

It's always so hard to find that perfect wedding dress that makes you just sigh. They have a wide selection of wedding dresses, bridesmaids dresses, and accessories. My friend and I found a wonderful, unusual dress that was in the destination wedding dress section that was perfect for my wedding. They completed alterations for you and hold on to your gown so you don't have to worry about your future husband seeing it before the wedding day. They also have truck shows that let you take a first look at some very new dress styles. The staff was very helpful and very understanding about how hard it is to find THE dress. more
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