This store is a complete nightmare - Unprofessional, rude, sarcastic, unreliable owner. Alterations were a complete joke - workmanship poor, dresses came in two weeks prior to wedding despite the fact that they had been ordered 8 1/2 months prior to event. When they did come in they were not the dresses that had been ordered - several of the details of the original dresses were left out - they fit poorly though they had been ""custom"" made and the girls were charged outrageous amounts of money to alter them. Phone calls went unanswered. When the girls would ask questions, the owner, Janet would belittle the girls and be sarcastic as though they had no right to ask a question. My daughters' alterations cost $400.00 - a fact that the owner shared with my daughter at the final fitting, a week before the wedding. When my daughter (who was paying for her own dress was visibly upset - Janet belittled her and said ""well what did you expect"" - I can assure you, she did not expect this amount, as a matter of fact, she was not aware that the alterations were not included in the final price - a fact that Janet did not seem to think was relevant and that my daughter should have assumed they were not - ""that's always the way it's done"" was her response. Well excuse us for not knowing - I guess my daughter orders wedding dresses everyday? It seems to me that the owner should have made known this fact - it would have made a difference in the decision that my daughter had made - but then Janet was making the sale so what did she care! A complete disgrace and a fiasco for everyone involved!