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Briar Manor - 5 Reviews - 131 Greystone Lane, Rochester, NY - Sports Events Reviews - Phone (866) 494-5981

Briar Manor

131 Greystone Lane
Rochester, NY 14618
(866) 494-5981
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All reviews seem negative


Where do I start? The rude office people? The rude maintenance people? How about the fact that management had carpet installed at 8:30am above my head without notifying me in a...

Most unprofessional business ever! 10/2/2014

This was also the worst renting experience i have ever had. I am 27 and i live alone and they screwed me over so bad. One person would tell me one thing and the people that work in the office during the day would tell me another. They are so rude, unorganized, and unprofessional. I don't know how they run their business. more

Big mistake 6/28/2012

Do your self a favor DO NOT RENT!!! I can't say enought about how horrible my experience was. Mary has no clue how to run an office they are so unprofessional and unorganized is sad. They took part of a security deposit to replace carpet through the entire complex hello !?!? ILLEGAL !!!!! The office workers are so rude they never return phone calls the maintaince staff is ok that's I'd they get a message by usually don't ! They rip you off rent anywhere else !!! more

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Don't Waste Your Money 5/11/2011

Where do I start? The rude office people? The rude maintenance people? How about the fact that management had carpet installed at 8:30am above my head without notifying me in advance? That seems like a good place to start. Problems started with the upstairs apartment within the first couple of months. The people upstairs were excessively noisy and kept us up at all hours of the night. Multiple noise complaints resulted in getting us nowhere even though there's a portion of the lease that states if our neighbors are being noisy the leasing office has the right to kick them out- yeah, right. Once the people upstairs moved out management decided not to investigate the cracks in the beam that they had caused or the cracks in our ceiling that had formed over their abuse. They instead decided to install carpet starting at 8:30 am which woke me up and the installers started in the bedroom area. The installers were incredibly rude to me and slammed the door in my face when I went upstairs to check out what had woke me up. I thought bombs were going off it was so loud. Complaints to the leasing office again did nothing and it appears they are trying to fill the vacant upstairs apartment despite their admission that there is something wrong with the floor/ceiling up there. There are laws about getting a building inspector up there but you know, until I call the attourney general on them they're going to be completely uncooperative. As if that wasn't bad enough, you won't be able to find parking in this place unless you rent a carport for an additional $25/month and even then you might not be able to park in that spot you pay for because a gigantic SUV beside you is going to keep parking in the middle of the two spots and threaten to ruin your paint job. Sure, when they show the apartments during the day everything seems so serene and innocent but this place is absolute hell. What good is an apartment if you can't park your car? Multiple break-in attempts as well. My bike was stolen from out front. more

Good overall apts 8/15/2005

I would say the apartments here are average. The people are nice and the area is very nice. If you have a problem they come right away and help. The pool is kind of cloudy at times. Parking is plenty but not in good places. The prices are good as long as you sign up for a deal like 2 months free or such. more
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Additional information

  • Hours:

    Mon-Fri 9am-5pm, Sat Closed, Sun Closed