BFPC is the ONLY place I will bring my "kids." The front desk is very nice and caring. They will negotiate pricing with you (i.e. my cat is declawed so when I get her nails cut, I ask for 1/2 price since she's only got 1/2 the nails). Dr. Lichlyter, the owner and main vet, is the best vet I have come across. He cares about the animals, he knows his stuff, and he's nice. A bit nerdy, but nice. :) They also have referrals in the area for specialists and offer any type of additional information and resources if you ask.