My family has been taking our trucks and cars to Brake Masters for over 10 years with continued honest and reputable service in all aspects of automotive services. I am a 60 year old female, and a devoted Christian. My husband, who works on ( and has actually built cars) has been so impressed with all areas of this Friendswood shop and its owner, Ron Hedman, that he repeatedly refers Brake Masters to his office associates and friends for their automotive brake work and repair needs. More than once, we have heard stories from our friends of Ron Hedman going ""above and beyond"" to assist stranded friends in their varying car ""crisis"" stories. None of our friends have ever called us back to recount bad treatment or a lack of integrity in service, but in fact, continue to refer THEIR personal friends and family. Car repair initiatives are NOT done with a ""crystal ball"" by ANY automotive repair dealership, and many times other items were in need of repair beyond what we initially anticipated. Such is life... and... our trust in Ron Hedman's professional abiities and integrity keep us going loyally back again and again. I am a college graduate with a business degree from UT / Austin, and KNOW the ""difference"" in reputable and non-reptutable business applications, services and practices. Hedman, an honest man, and his staff have continuously been prompt with our service requests and very courteous to me. His prices have always been fair. I have, at times if needed, been offered a ride home when the anticipated repair required, would mean a lengthy stay at his office. I have never once in the last ten years had a bad experience at Brake Masters on Hwy 2351, Friendswood, TX. If I were to refer my daughters or other members of my family, I would be completely confident that they would be in experienced hands and would be treated with simiple human dignity by this highly skilled and experienced professional team.