Love this salon. Came here almost a year ago, but still remember the great experience. Definitely the best part is the deep scalp massage when they shampoo+condition your hair, plus you're already in a massaging chair (but nothing beats good massaging hands!) My actual haircut was done by Laurie - she was super nice and did a great job listening to what I wanted done with my hair. She also recommended some great products I should use (sulfate free shampoo, girls, that is a must!). The only thing was that I came about 20mins early and she was running about 10-15mins late, so therefore my haircut seemed a bit rushed so that she could take her next customer...But since my haircut turned out great I won't complain too much :)
I'd definitely recommend this place for location, look and feel alone. And as far as I've heard all of the stylists are equally amazing. Get to it!
Pros: Massaging chairs w/your scalp shampoo+conditioner massage
Cons: obviously pricey (it's Newbury St. people)