We left them countless phone messages and never got called back. I sent them emails with no reply. They left us memos and voice messages saying they would fix broken things in the apartment and 6 months later nothing has been fixed. They treat you like they are doing you a favor by letting you rent from them. One time over the year and half we were renting from them we were one day late with our rent(over a holiday) and they charged us over $100 and they tore up our check and required us to get a cashiers check by the next day. Everytime I've gone to the office the people act like they don't want you there. If you can possibly avoid renting from them I suggest you do so.
Pros: they own lots of apartments
Cons: they treat you like garbage, and don't fix anything