Good: She saved by dog's life twice. He had serious pancreatitis.. Bad: not applicable. Improvements: none needed. Other: After I was recommended to Laguna Vet, I did not know what to expect, or if this would be another vet who wanted from me. But alas, Susan Boynton was a fresh breath of air. God bless her. After realizing the seriousness, when asked if she would try to save her dog, she said yes, but not only that she has taken a hands on approach with my beagle. I don't want to go anyone else and would encourage others looking for a vet in the area to give her a try. You won't be disappointed..