My wife went here to get her nose pierced. The staff is friendly and helpful, and everything is very clean. They wouldn't even let her handle the body jewelry- she just pointed out what she wanted, then they dropped it straight into a cup of disinfectant until it was time for the pain. The piercing specialist (a woman, I don't remember her name) had definitely had a lot of experience -both on the giving and receiving end of piercing- and that definitely made it easier for my wife to trust her. She was sent off with simple instructions for keeping it clean and healthy (sea salt rinses, rather than the harsher soap she was given at another location for her navel piercing.) I would definitely recommend this place to anyone seeking either a piercing or tattoo in a clean, sterile environment with a well-educated staff.