I paid Bouchard's to restore 10 photos at a cost of $2800. I asked for a CD of the images and was told they do not provide digital images...they would only sell me each print at $185. Then they said they would sell the digital image for $100 each. That would have been $1000 for a CD of my images and had already paid them to restore! I said I only really needed two images but they said I had to buy all ten. Basically, they were trying to force me to pay for images that I did not want to get the two that I did want. I called other photo restoration business' and they provide a CD of your images at a nominal fee.