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Boston Sports Clubs - 3 Reviews - 625 Massachusetts Ave, Cambridge, MA - Personal Care Reviews - Phone (617) 876-5550

Boston Sports Clubs

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625 Massachusetts Ave (at at Magazine St)
Cambridge, MA 02139
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(617) 876-5550
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Personal Care , Retail Shopping , Fitness

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Reviews

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I joined the BSC Watertown gym. I only go for the classes- and some of the classes are good. The yoga classes are in a tiny room and are too crowded to be enjoyable (i.e you can...

Beware! 2/16/2008

Where do you want me to start? The gym is in a dingy basement with no windows, the equipment is frequently broken, and the staff is unfriendly (except when they are selling memberships). To find floor space in group classes you have to show up 15 minutes earlier. Unhappy with the services I tried to cancel my membership three times. It is very difficult to do that. Tired of talking with their accounting I agreed to paid my dues in full (which were not actually ""dues"" but paid them nevertheless to spare me more aggravation). After I did that they sent my name to a collection agency. That happened 5 months ago and I am still trying to clear my name. I never dealt with a collection agency before. I am the type of person who loses sleep over an overdue library book. What they did has a name. Pros: Can't find one Cons: Unhigienic, broken equipment, unfriendly staff more

Deceptive Sales Practices 12/8/2007

I joined the BSC Watertown gym. I only go for the classes- and some of the classes are good. The yoga classes are in a tiny room and are too crowded to be enjoyable (i.e you can't spread out your arms and peoples feet are a few inches from your face). I asked the workers at the desk 3 times if they could add claases or put a limit on classes- and nothing was ever done (they just always smiled and said I had good ideas). For my last class- I got there 10 minutes early- and as the previous class let out- everyone raced to get a spot-and I had none- and had to go home. That was the last straw. I aksed to get out of my contract- but customer service said I was stuck for a year (unfortunately, I was an idiot and joined over the phone). I looked at some of the other BSC gyms to change to (Central Square and D Crossing)- but they said I couldn't get my discounted original rate (some family and friends discount rate). My intial salesperson at Watertown (and another one at DC) had previously said this special rate would transfer to any gym. Anyway, when I intially tried to join BSC- all the gyms were bending over backwards to get me-- but the gyms don't seem to want transfers-- they obviously get no commission on transfers.\r Basically, just make darn sure you like the gym before you join. Management is totally inflexible about changing anything. Also make sure you read all the fine print- and don't believe any promises unless they are in your contract. I also have a friend who was overcharged by BSC- and then had a terrible time quitting (i.e. you have to see the manager in person to sign something upon quitting and the manager wasn't there when she came in to sign). She had joined the Boylston gym- and their management was also very inflexible and unaccomadating when she tried to quit. \r Ok- one more thing-- the Watertown gym also has a huge lighted poster advertising Nivea cellulite cream by the yoga room. ew-w-w Will they stop at nothing to make a buck? Pros: Parking, some trainers, hours Cons: classes too crowded, decepetive sales and managers, employees don't know gym policies more

Run away! 6/13/2007

Pros: Convenient hours and location\r Cons: Frequently run out of towels even during slow hours, basement-level with no windows, poor ventilation, filthy machines and mats (especially in the winter), other gyms in neighborhood are much better values, regular fee increases without visible reinvestment into facility.\r \r more
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Editorial

  • Popular local health club provides its members with 20 locations; each offers personal training services and numerous group exercise classes.

  • 11/5/2006 Provided by Citysearch

Additional information

  • Hours:

    M-Th 5:30-10, f 5:30-9, Sa-Su 8-8
  • Payments:

    Visa, American Express, Master Card, Cash, Discover
  • Neighborhoods:

    Area IV
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