I used to work at a Borders, and I know how tough it is to keep the store organized. However, this Borders is the WORST I have seen - and let me tell you, I go to some Borders at least once a week. It is a lovely store, but good luck finding anything in there. The music and movies sections are the least organized of any store I've been in, and it seems that no one ever fixes it. Also, the cafe staff couldn't seem to care less about making your drink. If you just want a book, it's not a bad place to shop, but don't expect much more.