My wife and I were members here for 2 years. As others have written on Yelp, Citysearch, Better Business Bureau and other sites regarding the business practices of ABC Financial who do their billing, this gym, formerly Synergy, was in bankruptcy, and Boom Fitness bought it. This gym, which has extremely high turnover in management, doesn't care about keeping established members who pay more monthly for their overcrowded and broken equipment and continues offering rock-bottom rates for new members. They are also totally pretend that ABC Financial is an ethical company, blame you for *any* billing problems, and I was yelled at by a manager who works here for 4 months, lol, when I tried to ask questions about why I was still being billed after cancelling. There is also a big difference in how they treat male and female members. My wife wanted to either leave due to the decline in equipment and because we were paying a high monthly rate but they rather create high turnover of members than retain established members. Now the gym is overcrowded due to lowered monthly rates and the broken equipment and disgusting shower smells (""looks"" clean but smells like mildew that I have never smelled in other gyms and the cleaning staff look beaten down/afraid). My wife also experienced the pleasure of the owner yelling at her on the street in front of the gym because she talked to them about the equipment which they endlessly promise gets fixed quickly, and tried to renegotiate our monthly fee to match the new lower fees. They gave her a big, epic and dysfunctional backstory about personnel problems on their management team and his his Con Ed bills, and why they could not give established members better monthly rates than new members. My wife was just trying to have a discussion for months about decline in the gym and getting stuck with bad equipment too often during the week when there is such limited space, but was treated badly/rudely by the male staff there. Meanwhile, they seemed to take me a bit more seriously and offered me a competetive rate for an established member to lower my rate, but they did not offer that to my wife. I called Edge today and got a friendly female staff member at the front desk to give me information on the gym rates, whereas at Boom Fitness, the ""male"" staff members are the only ones allowed to divulge such important information. As a member of several years, I am happy to be rid of it, though we are still having problems with ABC Financial erroneous billing practices. Do a search on ABC Financial complaints and you will see many people who are contacting the Attorney General's Office to complain, including former members of Boom Fitness.