I couldn't agree with Eric more. The staff at Bonnie's are wonderful! We've also been taking our dog there (Australian Shepherd / Chow Chow mix) and it's also quite a drive for us, but it's well worth it. Our dog looks beautiful when we pick her up and she's never once seemed out of ease with the staff. I took her to a place one time and when I picked her up or got near her she ran with her tail between her legs and hid - I knew then I'd never take her back there! But, no problems with Bonnie's, she actually seems to enjoy her trips there. \r
Only downside is that they only take cash or checks. Depending on which groomer takes her (they're all great so I request no one specific), the price may vary by 5 or 10 dollars so you always have to make sure you have plenty of cash on hand or you have to pay by check and well, let's face it - who has or even knows where their checkbooks are these days? lol. I'd much rather have the ease of debit/credit payment. But, either way, it won't stop me from taking my pet there every time she needs a grooming.
Pros: Friendly, accomodating, good to the pets, reasonable prices
Cons: Don't take credit cards