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Bonefish Grill - 2 Reviews - 13005 Lee Jackson Highway, Fairfax, VA - Food & Dining Reviews - Phone (703) 378-4970

Bonefish Grill

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13005 Lee Jackson Highway
Fairfax, VA 22030
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(703) 378-4970
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Reviews

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Best

The menu doesn't appear to be filled with choices but what they do serve you, they serve it very well. The place is slightly upscale with plates around $15 and up and the wait sta...

Worst

Food, is okay but horrible staff and management. These are people who have no idea on what celebrating someone's birthday means. We went in on a weekday evening, and were celebrat...

Management does not understand the value of birthdays 6/24/2008

Food, is okay but horrible staff and management. These are people who have no idea on what celebrating someone's birthday means. We went in on a weekday evening, and were celebrating two birthdays. I went up to hostess right at the beginning and mentioned, showed her the bday guys and she said they would bring out a brownie. And I said get two and we'll take care of it. I did not want two grownups blowing out a candle on one brownie. I had to remind 4 times after that and she kept saying that she did inform the manager. Desserts came, check came , we paid and at that point I asked her again and she said ," The manager said we took care of the two desserts that your ordered, so we cannot do it again" Excuse me??? Who asked you to pay for two 4 dollar desserts that was ordered by guests who were not even the birthday guys? And what relation does that have with getting two brownies out with candles to celebrate someone's bday? The kids were disappointed and one of them was waiting to sing Happy Birthday to her Daddy. We were so put off, I spoke to the manager and he said there was a miscommunication in the staff. You would expect that he gets the brownies after that. But no, he goes into the kitchen and is pointing to our table and throwing his hands in the air and literally waiting for us to leave. I almost threw up at this point. nd we paid like a $200 dollar bill, so they should have some more sense than paying 8 dollars in the bill. Its the worst service I ever experienced in my life. Never going back there again!!!!!! more

upscale seafood 9/21/2005

The menu doesn't appear to be filled with choices but what they do serve you, they serve it very well. The place is slightly upscale with plates around $15 and up and the wait staff in pressed whites. The atmosphere is casual with mood lighting, complimenting wines and fresh seafood with creative sauces and sides. Located in Greenbriar center down the Chantilly end of Route 50. more
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