Unlike the last person who couldn't get an answer, I have a very different experience. Dr. Steelman has been our vet for two years, and while the phones often go to voice mail during the busy part of the day, my calls have always been returned... Often I get the call back after hours, because that's the first chance they have to call back. Dr. Steelman has the best prices of any vet I've taken my cats to in Vegas. She is very compassionate, and very dedicated to the cats she cares for, AND to their owners. She took the necessary time to teach me how to provide necessary medical treatment to our oldest cat, and to make sure I was comfortable with it, which is something no other vet has ever done for me. And when the time came to put our 20 year old cat to sleep, she stayed with us while we grieved. As long as I live in this valley, I'll never consider taking my other cat to anyone else. And this is no quick trip down the block for me, either. I'm clear on the other side of the valley.
Pros: After hours visits by appt., and call backs