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Bonanni, Brian, MD Gotham Lasik - 3 Reviews - 156 W 56th St # 12, New York, NY - Doctors Reviews - Phone (212) 581-1280

Bonanni, Brian, MD Gotham Lasik

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156 W 56th St # 12
New York, NY 10019
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(212) 581-1280
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Reviews

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Best

As an optometrist and having worn glasses since the age of 8, contacts since I was 13, laser treatment for retinal holes at 25 and the knowledge of LASIK complications I was alway...

Worst

I do not recommend this clinic--their management seems keen to take your money even if they provide no service at all. At first I had a good experience at the consultation. Dr. ...

Worst Clinic ever 1/16/2012

I do not recommend this clinic--their management seems keen to take your money even if they provide no service at all. At first I had a good experience at the consultation. Dr. Bonanni has great bedside manner and seems like a nice guy who puts people at ease without effort. I felt a bit pressured to pay immediately by the Sales Manager, but my response to the pressure was to push back and start bargaining. She agreed to a lower price than the one I had in mind, so I paid in advance. I was supposed to get an email giving me info about the surgery, telling me what I should do to prepare, and confirming my appointment. It never arrived and I had to call back 3 times to have it sent. Then I was told the laser was not in the office and would arrive back into the manhattan office from Queens in 2 weeks time. My appointment was scheduled accordingly. The laser did not arrive, the appointment had to be rescheduled. It was very inconvenient but I figured these things happen. But as time approached for the appointment, I got a call 3 days before saying they still have no laser at their office and I could either travel to Queens or reschedule again. Because I had scheduled my work travel and other travel around the appointment date, and because I had actually paid higher fares because of having to work around this date, I was extremely annoyed and asked for a refund. They did grant a refund and said it would take 30 days for it come through. It had taken them about 3 seconds to charge my credit card so it's unclear why they would need 30 days to do the refund. They had no answer to this. I am still waiting for the refund and it has been about a month. They do not answer the phone when I ring, the line is often busy, or I am told I will get a call back and no one returns the call. I am considering legal action. Dr. Bonanni's office is very efficient and organized about taking your money, and services are not really their priority. more

Second Sight 9/1/2010

As an optometrist and having worn glasses since the age of 8, contacts since I was 13, laser treatment for retinal holes at 25 and the knowledge of LASIK complications I was always very nervous about LASIK. I have known Dr. Bonanni over the past five years and have sent patients to him with outstanding results, I decided to finally take the plunge myself. Not only is he a great doctor and surgeon, but is a kind and wonderful person. If Dr. Bonanni feels you are not a good candidate for the procedure he will be up front and honest with you, which is something, even doctors, in NYC, are hard to come by. Dr. Bonanni has the latest technology in office and it definitely corresponds with his success rate. Its been about two months now and I have no complications and wonder why it took me so long to make the decision to have LASIK. But I do now, It took me time to find the right technology for me to feel comfortable and the right doctor. If you don't know, Dr. Bonanni himself had LASIK, so understands the procedure not only as a surgeon but as a patient. He makes himself available to you 24/7 and truly cares. But not only is Dr. Bonanni great, his staff is amazing, very detail oriented and very personable. They all make an amazing team and make you feel comfortable. I highly recommend Dr. Bonanni and his superb staff. I myself was able to see 20/15 immediately and went to work the next day without any difficulties. My vision is important to me as I need my own vision to take care of others sight. I am thrilled with now having my second chance in life to have the sight I always wanted and now have. I cannot recommend anyone but Dr. Bonanni and his staff for LASIK. I have even now sent a friend to Dr. Bonanni and he is doing great. I have even recommended him to my family members and will be the only surgeon I trust to take care of my own patients, family and friends. more

Safe Sight Sound Vision!! 8/21/2009

After wearing glasses for a decade and trying to wear contacts I decided to have lasik and flew from Oregon to NYC to have it performed by Dr. Bonanni. His vision equipment was the most recent stuff out there. Within 2 minutes I had beyond perfect vision! Then one of his workers walked me back to my hotel across the street. They also helped me get my prescriptions and eye drops. Pros: Dr. Bonanni is wonderful! more
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Additional information

  • Neighborhoods:

    Midtown, Clinton
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