I live very close to Bombay Kitchen's location and often walk by it to get to Harris Teeters. I have never, for the life of me, been able to tell if this restaurant is open for business or closed down. For this reason alone, I would never dine there. If they don't understand the basics of curb appeal, how could they master the art of cuisine? \r
Anyway, I finally broke down and went to Citysearch to look into it, since my work calls on me to suggest dining recommendations to our clients. Just looking at the reviews currently out there, and the patterns in the reviews, I know I will never eat at Bombay Kitchen, much less risk the lives of my clients by suggesting this place.\r
There is one pattern in the review that speaks the loudest. Notice all the 4 and 5 Star reviews give kudos to the ""Owners""? COME ON!! Rarely will somone that actually eats somewhere site the ""ownership"" as why they like or dislike a restaurant. They will talk about the food, decor, and the service: like all the 1 star reviews here!\r
Bombay Kitchen Owners, stop writing good reviews for your own restaurant to alter your overall review. This is misleading and slander, and bordering on illegal. Here is what you could do instead. Improve the actual quality of your food, service, and decor!! Start with your food. If you cannot provide a buffet that is presentable and tasty, TAKE IT OUT! Next, look at your kitchen. Is your chef good or great? If not, GET HIM OUT! Next, talk to your family member that is the server. Explain to her that if she does not greet your guest immediately, and serve them quickly and warmly, no matter if she knows them or not, YOU WILL FIRE HER. You can then improve the decor, only after your improved food and service start making you money. People will forgive bad decor, provided that the food is excellent. Heck, at that point, you could even keep the bad decor and make it your trademark! Like, Croc shoes, ugly but comfortable. But get rid of the TV?!