We recently visited and paid extra for VIP seats. We did not take advantage of the valet, we prefer to park ourselves. Expect a bit of walking in the parking garage, long wait for the single elevator, or take the stairs -> remember your floor color because the floor numbers are not marked. You can validate your parking ticket in the theater... if you can find the machine. It's not marked, but it's in a dark corner next to the door.
When you get upstairs, get into the concession line!!!! There are 2 girls working who act like it's their first night. Not only can they not push the cute symbols on the register, they under-estimate the demand for the free popcorn by bringing it out 1 bag at a time. It's like each bag is special. Don't bother asking them questions because you will either get an attitude or the girl will disappear for a time & then still say "I don't know".
Once you are finally given your pager you will realize that you should have been there at least an hr earlier to avoid the sprint to get into the line for seating. At least your lucky enough to not be in the concession line... like the 50 angry people still waiting. They have ushers seating folks, but it takes a while. Why these guys weren't helping carry the ceremonial bags of popcorn, I don't know.
Now that you are comfortably seated in rather roomy cushy seats you can enjoy the folks around you chatting. The screen & sound is good. All throughout the movie you will see folks getting up to pick up their food from the concession stand.
The ladies bathrooms are a disaster area & requires serious attention. The automatic flushers do not work. Then for the lady who does try to use the manual flush button, good luck, that also doesn't work very well & requires close to a minute of holding before it will flush... hence the biological disaster.
Wine was ok - $$, Turkey burger surprisingly good. Popcorn made better for the waiting.
Pros: Roomy seats, leg room, Food & cocktails
Cons: Horrible service, long concession lines for overpriced food & drink.