I went to Body Beautiful (El Cajon location) on the advice of a friend and boy, do I wish I had NEVER gone! I didn't even notice the quality of the car wash due to the fact that as soon as I paid and went to retrieve my car, I noticed several brand new scratches on my driver's side window. Two of the scraItches were only an inch long (and I'll admit I could live with those) but the major scratch was almost a foot long running the length of the window, and right smack dab in my side mirror vantage point. I immediately brought these scratches to the employee's attention, and long story short, after weeks of making calls to the manager (and later the owner), attempting to have the scratches buffed out (can't b/c it's green glass, not tinted), getting estimates for a replacement window, etc., I was told by the owner that he would give me $200 toward the replacement estimate of $450, bottom line. I declined his offer on principle since I don't believe I should have to fork over ANY money when THEY damaged MY car. VERY FRUSTRATING to say the least. My next step is to meet the owner in small claims court. In the meantime, I wouldn't recommend this place to ANYONE because if something does happen, this management could care less about doing what's right.